Klick auf das Logo bringt Sie zur Homepage
Formular-Chef: FAQ

   Formular-Chef: FAQ
      General
         I am not sure whether everything is working
      Layout and design
         How can I redirect the confirmation and/or the error page to a certain frame?
         No graphics are displayed on my reply page!
         Links on my reply template lead to nothing
         How can I transmit hidden fields?
      Templates
         What extensions do templates have to have?
      Questions about send email
         No email is sent
         Can I have two different emails sent?
         The email-copy to the sender is not sent
         Tabulators in email templates


General

    In the general section, you will find questions and answers of a more general nature.

    I am not sure whether everything is working

      Look at the source text of the reply page (meaning the HTML-text that comes after sending your form). In case of errors (such as a template is not found), the Formular-Chef indicates the error as an invisible comment - visible only in the source text.

Layout and design

    In this section, questions regarding HTML, browser, and layout problems are answered.

    How can I redirect the confirmation and/or the error page to a certain frame?

      Use the standard HTML tag, which is responsible for redirecting form replies target='FRAMENAME':

      <form action="..." method="post" enctype="..." target="HERE_YOUR_FRAMENAME"> 

    No graphics are displayed on my reply page!

      Install all references (<img...>, <a href...>, etc.) GLOBALLY - meaning with http:// and your domain name. Since the visitor is on our server AFTER filling out+sending your form, local references (z. B. <img src='/bilder/test.gif'>) can NOT be found - the complete URL must be listed (e.g. <img src='http://www.test.gif/grafiken/test.gi f'>).

    Links on my reply template lead to nothing

      With links, too, all references must be installed globally (see pre vious item "No graphics are displayed on my reply page!".

    How can I transmit hidden fields?

      You can place an unlimited number of hidden variables in your form. Use the following syntax:



      <input type="hidden" name="NAME" value="VALUE">

      Whereas NAME and VALUE are to be replaced by your information, e.g.:

      <input type="hidden" name="id" value="12345">

      <input type="hidden" name="partner" value="abc-test">

Templates

    What extensions do templates have to have?

      The ending of your templates is irrelevant. It can be ".html", ".tmpl", ".txt", etc.

Questions about send email

    No email is sent

      The Formular-Chef sends the email before the reply page is displayed - there is no delay. With large providers (T-Online, AOL, etc.), the sending of emails can take several minutes. If a recipient does not receive an email after a certain amount of time (approx. 1h), there must be an error.

      In this case, check first whether you have even listed an email recipient. You can also look at the source text of the reply page. If there are any errors, the Formular-Chef shows these as comments that are only visible in the source text.

    Can I have two different emails sent?

      Yes, two different emails can be sent to different recipients. You can find additional information in this chapter .

    The email-copy to the sender is not sent

      Make sure that the field in which the sender is to enter his email address is called sender and not email, address, etc.

    Tabulators in email templates

      I want to include tabulators in my email template. How do I do this?
      Simply use the code ##tab## instead of the Tabulator-Key (or -code like \t)

Prev. chapter Navigation Next chapter
The counter [ Back to Top ] [ Back to start ] Application for ad-free use